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Responsibilities: (Not Limited To) 1. IT Operations • Maintain IT infrastructure based on company’s directions and requirements. • Monitor IT system security in the organization to ensure safety of data and IT systems • Responsible as the system and network administrator for system maintenance and to liaise with vendor if problems exist. • Provide operational and technical support to end-users including installation, configuration, upgrading and troubleshooting of hardware/applications. • Responsible for several test phases, including feature, integration, regression, performance, system, and network interoperability. • Setup and maintain a number of servers farm. eg: Windows Server 2000/ 2003/2008 E-mail Server. • Managing company data back-ups internal and external, and server disaster recovery network infrastructure to ensure minimal downtime in company operation. • Maintains records, prepares reports, and composes correspondence relative to the work. • Responsible for ordering and inventory of IT related equipment, consumables, spare parts etc. to ensure continuous IT operation. • Provide training, guidelines and proper handling of IT equipment to DWSB staffs to improve Standard Operation Procedure (SOP). • Prepared annual IT budget and expenditure monitoring the IT expenses within the approved budget. • Monthly reporting to HR Manager in all IT related issues, new technologies, cost monitoring and dayto-day operations updates. • Maintain DWSB social media for any event and public holiday celebration. • Monitor pabx system and telephony in the organization to ensure everything is working. • Responsible on CCTV installation & configuration. 2. Staffs/ Subordinates Management • Identify subordinates’ development and training needs and ensure training is obtained. • Keeping team motivated and achieve all company objectives
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