Tea Barista / tea master / part time service crew

Tea Barista Job Description – Hi Tea Malaysia **Position**: Tea Barista **Location**: Hi Tea Malaysia **Employment Type**: Full-Time/Part-Time **About Us** Hi Tea Malaysia is a premium tea house that specializes in offering high-quality teas and vegetarian meals while promoting Malaysian tea culture. As pioneers in the local tea industry, we emphasize educating our customers and delivering an exceptional tea experience that rivals the sophistication of wine tasting. We are looking for passionate and detail-oriented Tea Baristas to join our team. This role is perfect for individuals who love tea and are eager to share their knowledge and enthusiasm with our diverse clientele. **Key Responsibilities** 1. **Tea Preparation and Service** - Prepare and serve a variety of teas using proper brewing techniques to highlight each tea's unique characteristics. - Ensure the presentation of tea and related items meets Hi Tea's premium standards. 2. **Customer Engagement** - Provide guests with detailed information about the teas, including flavor profiles, origins, and brewing methods. - Create a welcoming and educational atmosphere for customers to explore tea culture. 3. **Daily Operations** - Maintain cleanliness and organization of the tea brewing area and service stations. - Ensure all equipment is in good working order and report any issues promptly. - Assist in inventory management, including restocking tea leaves and supplies. 4. **Sales and Promotions** - Promote Hi Tea's products, including tea leaves, gift sets, and courses, by engaging customers in meaningful conversations. - Upsell premium products and share promotional offers to increase sales. 5. **Team Collaboration** - Work closely with team members to ensure smooth daily operations. - Participate in staff training and tea education programs to continuously enhance skills. **Qualifications** - Passion for tea and interest in learning about tea culture. - Previous experience in a customer-facing role, preferably in the F&B or hospitality industry. - Strong communication and interpersonal skills to engage with customers and team members. - Attention to detail and commitment to maintaining high standards of service. - Ability to work in a fast-paced environment while maintaining composure and focus. - Flexibility to work shifts, weekends, and public holidays. **Why Join Us?** - Opportunity to work with Malaysia’s leading high-end tea house. - Gain in-depth knowledge of tea culture and brewing techniques. - Collaborative and supportive work environment. - Opportunities for professional growth and advancement within the company. If you are enthusiastic about tea and hospitality and want to be part of a dynamic team dedicated to redefining tea culture in Malaysia, we would love to hear from you! Become a part of Hi Tea Malaysia and help us elevate tea culture to new heights!