Credit Collection (SHAH ALAM)

* Prepare the allocation as per customers instructions * Updating the collection help desk if there is any disputes * Send reminder letters to customers who default payment * Reprint invoice and statement as per customer's request * Handling calls pertaining to collection matters * To recommend the suspension of accounts for customers who default payment Cred Notes or debit notes for discrepancy in the invoices * Recommend the issuing of the letter of demand for delinquent accounts * Preparing the file to be handed over for outside collection agency * To prepare the write-off of debts as instructed by the credit controller * To get assistance from operation staff with regards to customers that cannot be located