Braun Büffel - Sales Associate (Pavilion Damansara Heights)

Operations

• Ensure merchandise is regularly replenished.
• Gathering of data required for the following reports pertaining to Sales, Customer Service.
• To adhere to day-to-day opening and closing operational procedures
• Ensure all monies and sales transactions are accordance to the operation procedures.

Sales

• To achieve individual and boutique sales target on a monthly basis.

Customer Service

• To provide exemplary customer services ensuring high standards of performance in service excellence.
• To ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To support the basics for after sales service.
• To support, increase and update the customer database.
• Assist in guiding new staff in the customer service process.

Grooming

• To be presentable and well groomed at all times.
• To abide to the Retail Grooming Standard.

Stock/ Inventory Management

• Responsible for the inventory and monthly stock count assigned by the Boutique Manager.
• Ensure stock count corresponds to computerized records by conducting stock count for daily opening and closing. Discrepancies must be settled within 2–3 days.
• Update range plan daily and according to shipment.
• Qualitative security measures to prevent theft and pilferage.
• Maintain timely stock control documentation by regularly updating records.
• Daily review on merchandising pertaining to:

a) Minimize shrinkages and inform the Managers immediately of any stock discrepancy.

b) Update and replenishment all packaging materials and control wastage.

Housekeeping

• Ensure the store is kept neat and tidy at all times.
• Ensure proper care for stocks, fixtures and furniture within the store.
• Visual displays and merchandising to be in accordance with and must be of high standards.
• To have and maintain at all times competent product knowledge.
• Initiative and proactive. Always maintain good rapport and communication with colleagues and customers.
• Staff to conduct themselves in a proper and professional manner in compliance with the

Job Types: Full-time, Part-time, Contract

Pay: RM2,000.00 - RM3,000.00 per month

Expected hours: No less than 45 per week

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Attendance bonus
• Commission pay
• Overtime pay