Change & Communication Lead

Responsible to drive & communicate change management activities primary for an ERP transformation and any other digital transformation program in Malaysia and Singapore.

Responsibilities:

• Responsible for planning, developing, and executing effective change management & communication strategy and plan for the ERP Transformation Program, ensuring alignment with the overall program objectives and milestones.
• Collaborate with key stakeholders to assess the impact of the transformation in the organization and its employees, and to identify and mitigate potential risks and barriers to change.
• Focus on the delivery of change communication execution and driving change and adoption across the organisation.
• Seek new methods and creative strategies to increase internal and external awareness for ERP transformation program, such as key events/activities/newsletter/success stories/etc.
• Coordinate with external parties to support, co-write, design and development of content, communication, videos or engagement requirements that enhance the story telling of the ERP transformation.
• Serve as the primary point of contact for change management activities, provide guidance and support to project teams, functional leaders, and other stakeholders on effective communication practices.
• Build and maintain strong relationships with internal / external parties, ensuring alignment with the program's change management objectives and deliverables.
• Regularly monitor and report on change management progress, identifying areas of success as well as areas requiring additional attention or support, and adjusting the plan accordingly.

Requirements:

• Degree holder in in Business Administration, Communication, or related fields.
• Minimum 4 years’ experience in across Change Management for IT transformation program (experience in ERP transformation project is an added advantage)
• Experience in large-scale complex digital transformations, (experience in manufacturing environment is an added advantage)
• In-depth knowledge of Change Management Model, including change strategies, plans and activities
• Experience in person and working with external agency to develop and execute change communication strategies across various delivery channels
• Experience in project management and organizational skills, ability to prioritize and manage multiple tasks and deadlines effectively.
• Experience with graphic design tool and multimedia production, such as Photoshop, Canva or video creation tools.
• Proven track record in leading and managing change initiatives, including the development and execution of change management strategies, plans, and activities.
• Strong communication and interpersonal skills
• Strong understanding of IT concepts and terminology.
• Strong project management & organization skills.
• Experience working in a multinational corporation.
• Professional, passionate, innovative, self-motivated.
• Excellent verbal and written communications skills in English.

Job Details:

Workplace
Shah Alam, MY

Job type
Permanent

Part time / Full time
Full Time

Working Time
Monday - Thursday 8.15am to 5pm

Friday 8.15am to 4pm

We regret to inform only shortlisted candidates will be notified.