E-COMMERCE WAREHOUSE OPERATIONS MANAGER

Unlock your potential and lead the way in shaping the operational excellence of Trivental Sdn Bhd. We are seeking a dynamic and experienced individual to take on the role of E-Commerce Warehouse Operations Manager. As the Operations/Warehouse Manager, you will spearhead the seamless coordination of inbound and outbound logistics, inventory management, and team leadership. Your strategic mindset and hands-on approach will be instrumental in optimizing our warehouse operations, ensuring accuracy, and enhancing overall efficiency. If you are passionate about optimizing warehouse operations, managing a dedicated team, and contributing to the success of a thriving digital commerce company, we invite you to apply and be a key player in our growth journey.

Roles and Responsibilities

I. Inbounding:

i. Oversee the meticulous receiving and inspection of incoming goods, ensuring accuracy and timely processing.

ii. Ensuring the team managing the Inbounding adhere to SOPs.

II. Inventory Management:

i. Implement effective inventory control measures and conduct regular audits for accuracy.

ii. Ensuring expiry dates by Brands are monitored and reported in a timely manner.

iii. Adherence to FIFO principles with monitoring processes in place to ensure accurate execution.

III. Pick and Pack:

i. Supervise and optimize the picking and packing processes to meet order fulfilment targets, including optimizing Pickers’ efficiency.

ii. Ensuring material planning for packing is monitored and executed in a timely manner.

iii. Must adhere to e-commerce platform SLA for fulfilment with zero late shipments.

IV. Outbound:

i. Manage outbound logistics, coordinating shipments and deliveries for enhanced distribution efficiency.

ii. Managing relationship with 3PL providers and ensuring daily pick-ups are done seamlessly.

V. Setting of Operations SOPs:

i. Setting up of SOPs for all operations processes.

ii. Ensuring SOPs are followed and conducting spot checks to ensure there is no breach of SOPs in the operations.

VI. People Management:

i. Lead, motivate, and develop the warehouse team to achieve operational excellence and foster a positive working environment.

ii. Managing operations staff-related issues and highlighting key issues to the Management.

iii. Planning, training and management of staff, including part-timers for campaign period while optimizing cost for the Company to meet fulfilment SLA.

Desired Skills and Experience

• Proven experience in warehouse management and operations, with preference in e-commerce/fulfilment warehouse.

• Strong understanding of inventory control principles and best practices.

• Excellent leadership and people management skills.

• Effective communication and interpersonal abilities.

• Familiarity with warehouse management systems (WMS) is a plus.

Job Type: Full-time

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Subang Airport: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How long is your notice in days?
• How much is your current basic?
• How much will be your expected pay if you are shortlisted for this role?

Experience:

• Warehouse management system: 2 years (Required)
• Warehouse operation: 3 years (Required)

Willingness to travel:

• 25% (Required)

Application Deadline: 01/06/2025