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Technical and Sales Support Medical Device - Southern Johor Bahru

Salary undisclosed

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Description

-Perform technical tasks such as product repair, troubleshooting, and maintenance.
-Deliver products to customers, ensuring timely and accurate deliveries.
-Provide support to the sales team to achieve sales targets and handle technical inquiries.
-Conducted basic product demonstrations and explained technical features to customers.
-Assist in maintaining and organizing the workshop or technical workspace.
-Ensure tools, equipment, and technical inventory are in proper condition and accounted for.
-Maintain records of repairs, services, and deliveries.
-Monitor and manage technical parts inventory, placing orders as needed to avoid shortages.
-Provide after-sales technical support, including addressing customer complaints or issues.
-Conduct regular testing of products to ensure functionality and quality.
-Train customers or team members on the proper use or maintenance of technical products.
-Stay updated on new product technologies and improvements to provide better customer solutions.
-Coordinate with suppliers or vendors for technical product support and warranty claims.
-Assist in preparing technical documentation, user manuals, or maintenance guides.
-Participate in Sales exhibitions or events to showcase and promote products.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Sales or Technical Support: 1 year (Required)

Language:

  • English (Required)
  • Bahasa (Required)

License/Certification:

  • D License (Required)

Location:

  • Johor Bahru (Required)

Willingness to travel:

  • 100% (Required)

Expected Start Date: 02/03/2025