Technician 2

Job Summary:

The Technician 2 is responsible for maintaining and repairing the hotel’s infrastructure, including plumbing, electrical systems, HVAC, and other mechanical systems. This role ensures that all systems are functioning smoothly to provide a comfortable and safe environment for hotel guests and staff. The Technician 2 will support the hotel’s engineering team in executing maintenance schedules, responding to service requests, and adhering to safety and quality standards, in alignment with the high standards of a 5-star hospitality environment.

Key Responsibilities:

• Maintenance & Repairs:
• Perform preventive and corrective maintenance tasks on hotel equipment, including HVAC systems, plumbing, electrical systems, lighting, and kitchen equipment.
• Respond promptly to in-house service requests, providing timely solutions for guest rooms, public areas, and back-of-house operations.
• Troubleshoot and repair electrical systems, plumbing issues, air conditioning, and heating systems.
• Guest Room & Public Area Support:
• Ensure that guest rooms and public areas are in excellent working condition, promptly repairing any faults in lighting, plumbing, air conditioning, or electronics.
• Conduct regular inspections of hotel guest rooms and public areas to ensure they meet 5-star standards.
• Safety & Compliance:
• Adhere to all safety protocols and maintain compliance with local building codes, health and safety regulations, and environmental standards.
• Ensure all work areas are kept clean and organized, following hotel guidelines for safety and cleanliness.
• Report any hazardous conditions, defective equipment, or maintenance concerns to the Engineering Supervisor/Manager.
• Equipment & Systems:
• Operate and maintain equipment such as elevators, pumps, motors, and other mechanical systems.
• Monitor and adjust hotel systems such as temperature control, water supply, and lighting to ensure optimal functionality.
• Collaboration & Reporting:
• Work closely with the Engineering team to complete daily maintenance tasks, special projects, and renovations.
• Maintain accurate logs of work performed, including repairs and maintenance schedules.
• Assist with inventory management for tools, equipment, and materials.
• Customer Service:
• Respond to guest and department requests with professionalism, efficiency, and courtesy, ensuring minimal disruption to their stay.
• Assist with guest-related issues (e.g., malfunctioning equipment) by resolving problems in a timely and efficient manner.

Qualifications:

• Education: High School diploma or equivalent; Technical certification or vocational training in a relevant field (e.g., Electrical, HVAC, or Plumbing) preferred.
• Experience: At least 2 years of experience in a technical or maintenance role, preferably within the hospitality industry or a similar customer-facing environment.
• Skills:
• Strong knowledge of hotel systems including plumbing, electrical, HVAC, and mechanical systems.
• Ability to troubleshoot and repair electrical and mechanical systems.
• Strong attention to detail, excellent problem-solving skills, and the ability to work independently.
• Knowledge of safety standards and codes related to hotel engineering operations.
• Good communication skills and the ability to work effectively with a team and interact with guests when necessary.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM2,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus