Account Officer

We are seeking a detail-oriented and proactive Account Officer to join our team. The ideal candidate will manage financial transactions, maintain accurate records, and build strong relationships with clients. This role is crucial to ensuring efficient account management, compliance with company policies, and client satisfaction. Key Responsibilities 1. Account Management • Handle client accounts and ensure accuracy in billing, payments, and account updates. • Build and maintain strong client relationships by addressing inquiries and resolving issues promptly. 2. Financial Transactions • Process payments, receipts, and reconciliations in an accurate and timely manner. • Monitor account balances and assist in debt recovery where necessary. 3. Record Keeping • Maintain organized financial records and ensure compliance with accounting policies and procedures. • Prepare periodic financial reports for management and stakeholders. 4. Compliance and Auditing • Ensure adherence to financial regulations, company policies, and procedures. • Assist in audits by providing necessary documentation and explanations. 5. Client Interaction • Provide support to clients by explaining account details, transactions, and resolving disputes professionally. • Identify opportunities to improve client satisfaction and retention. Qualifications and Skills • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. • Experience: [Insert number of years] of experience in account management, finance, or related roles. • Technical Skills: • Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Office Suite. • Strong knowledge of financial regulations and procedures. • Soft Skills: • Excellent communication and interpersonal skills. • Strong analytical, problem-solving, and organizational abilities. • High attention to detail and accuracy. What We Offer • Competitive salary and benefits. • Opportunities for career advancement and professional development. • A collaborative and inclusive work environment.