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Cantonese speaker Customer Service Executive @ Subang Jaya (Travel)

RM 4,000 - RM 4,500 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Requirements

  • SPM qualification / Fresh graduates are welcome
  • High proficiency in English, Cantonese and Traditional Mandarin (Speak, Read, Type)
  • Have no issue working on 24-hour rotational shift with 5 working days (9 hours per shift including 1-hour break time) (currently are more on afternoon and night shifts
  • Able to commit to work during weekends and public holiday
  • Have no issue to based at Subang Jaya Office, Selangor
  • Able to start working on 13 January 2025 or Mid of February 2025

Responsibility

  • Handling all inbound, outbound and email in regarding to customers’ inquiries/complaints/issues relating to travel booking services (e.g. hotel room booking)
  • Passionate and provide satisfied customer service.
  • Work in a team to achieve targeted KPI.

Benefits

  • Monthly Salary: RM 4,000 Basic + Up to RM 500 KPI Allowance + RM 20/day Transportation Allowance (10pm-6am)
  • 14 days of Annual leave, 14 days of Sick leave + EPF + SOCSO
  • One-month paid training
  • Closed to LRT Subang Jaya

Job Types: Full-time, Fresh graduate

Pay: RM4,000.00 - RM4,500.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Preferred)

Language:

  • Mandarin (Required)
  • Cantonese (Required)

Expected Start Date: 01/13/2025