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Guest Service Assistant

RM 1,700 - RM 2,000 / Per Mon

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Job Summary :

  • Responsible for guest registration, guest check-out and cashiering.
  • Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met.
  • This position requires excellent communication, problem-solving, and multitasking skills to enhance guest satisfaction.
  • Facilitating or providing assistance in case of guest queries/requests.
  • Provide efficient service to guests at the Front Desk and ensure implementation of policies and procedures in line with the standards.
  • Work closely with other hotel departments to ensure smooth operations and a welcoming environment for all guests.

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion

Schedule:

  • Rotational shift

Education:

  • STM/STPM (Required)