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IT Support / Technical Support

Salary undisclosed

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Job Description

  • To maintain and ensure system security
  • Diagnose and fix technical problems, such as computer hardware issues, account setup and network configuration, via phone, email, or remote assistance.
  • Install, configure, update, and maintain current and new workstation, notebook, and peripherals, operating systems, and applications
  • Perform IT preventative maintenance

Job Requirement

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
  • Prior experience in tech support, desktop support, or a similar role.
  • Proficiency in Windows OS environments.
  • Good understanding of computer systems, mobile devices and other tech products.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Practical knowledge of the Linux/Mac OS environments and Microsoft Azure is an advantage.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
  • Must possess excellent interpersonal and communication skills. (both written and verbal)
  • Able to work independently with initiative.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Bandar Puteri Puchong: Reliably commute or planning to relocate before starting work (Required)