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Intern, Customer Care | Balakong

Salary undisclosed

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Job Descriptions:

  • Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as ourproducts.
  • Maintain a positive, empathic, and professional attitude towards customers at all times.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.
  • Communicating with customers through various support.
  • Work with the customer service manager to ensure customer satisfaction and provide professional customer support.
  • Other duties as may arise from time to time and as may be assigned to the employee.

Job Requirements:

  • An outgoing and friendly person who enjoys talking with people.
  • Can read and speak in English and Bahasa Malaysia, Mandarin (preferred)
  • With a "getting things done" attitude.
  • Go the extra mile to engage with customers.
  • Ability to Work Under Pressure
  • Attentiveness
  • Able to work in 7 days shift (9am-5pm) with granted of 2 off days per week.
  • Final Year student who is in their final semester only.
  • Possess own transport is an added advantage.

Allowance: RM700.00 per month

For more Career Opportunities, kindly visit https://sites.google.com/signaturemarket.co/sm-careeropportunities/home

Job Type: Internship
Contract length: 3 months

Pay: RM700.00 per month

Benefits:

  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Ability to commute/relocate:

  • Balakong: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have your own transportation?