Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
N

Service Desk Team lead

RM 2,537 - RM 7,231 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Key Responsibilities:

The IT Service Desk Manager is responsible for:

  • Managing the day-to-day operation of the IT Service Desk (1st – 3rd line)
  • Prioritizing and managing the lifecycle of incidents and service requests
  • Establishing and maintaining relationships with key stakeholders ensuring customer satisfaction
  • Monitoring and managing KPIs and SLAs
  • Management of a team of 10 Service Desk Analysts
  • Working within the wider IT team on problems and support other teams within the business
  • Working as part of the transition team to onboard new customers into the environment
  • Leading continual improvement planning of new and existing services and IT projects as required.

Skills and Experience:

  • Experience/understanding of ITIL methodology
  • At least 3 years of experience in an IT Service Desk Team Lead role
  • Experience in mentoring, training and supervising IT Service Desk technicians
  • Able to work both as part of a team or under own initiative

Job Type: Permanent

Pay: RM2,537.97 - RM7,231.62 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Experience:

  • team lead: 1 year (Required)
  • service desk: 3 years (Required)
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