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Clinic Assistant

RM 2,000 - RM 3,500 / Per Mon


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As a Clinic Assistant at our prestigious aesthetic clinic, you will play a vital role in providing excellent customer care and support to ensure a seamless and positive experience for our clients. You will work closely with medical staff and support the day-to-day operations of the clinic.

Responsibilities:

  • Clinic Customer Support
    • Assist medical staff with procedures, treatments, and examinations as needed.
    • Greet customers, assist with check-in procedures, and ensure a welcoming and comfortable environment for all clients.
    • Manage customer appointments, including scheduling, rescheduling, and confirming appointments.
    • Maintain accurate customer records, including treatment histories, treatment plans, and billing information.
    • Monitor and maintain clinic supplies, including ordering stock and ensuring proper inventory levels.
    • Provide customer with information on treatments, procedures, and post-care instructions.
    • Process customer payments, handle billing inquiries, and coordinate with insurance providers when necessary.
    • Ensure cleanliness and organization within the clinic, including maintaining a sanitary environment and sterilizing equipment.
    • Address customer inquiries, concerns, and feedback in a professional and empathetic manner.
    • Adhere to clinic policies, procedures, and regulatory requirements to ensure customer confidentiality and safety.
    • SPM, diploma or equivalent; certification in medical assisting is a plus.
    • Previous experience in a healthcare or aesthetic clinic setting is preferred.
    • Immediate availability is added advantage.
    • Strong interpersonal and communication skills.
    • Attention to detail and the ability to multitask in a fast-paced environment.
    • Knowledge of medical terminology and basic medical procedures.
    • Proficiency in basic computer skills.
    • Employee Discounts: Providing discounts on company products or services, help employees save money on purchase.
    • Employee Referral Programs: Incentivizing employees to refer qualified candidates for open positions by offering referral bonuses or rewards for successful hires.
    • Celebrations and Events: Organizing regular team-building events, holiday celebrations, milestone recognitions, or themed days to foster a positive and engaging work culture.
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