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Mandarin Customer Support Executive (E-Hailing)

  • Full Time, onsite
  • AGENSI PEKERJAAN JOBSCOPER SDN BHD
  • Iskandar Puteri, Malaysia
RM 3,000 - RM 4,000 / Per Mon


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  • Inbound calls: Manage customer inquiries, complaints, comments, feedback, and product-related issues
  • Customer Satisfaction: Exceed customer expectations with accurate information and exceptional service
  • Teamwork: Collaborate to meet KPI targets and uphold SLA standards
  • Education: Minimum SPM required
  • Language: Fluent in Mandarin (both spoken and written)
  • Experience: 1 year in the service industry preferred, fresh graduates encouraged
  • Training: Full training provided
  • Shift: Rotational shifts, 9 hours per shift (including 1-hour lunch)
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Career Growth: Customer Service Executive Senior Customer Service Executive Team Leader Senior Team Leader Assistant Manager Manager Senior Manager
  • IJP (Internal Job Program): Opportunity to transfer to preferred departments (e.g., Finance, Human Resources) after 1 year for new challenges.