Customer Contact Center
RM 3,400 - RM 3,400 / month
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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Job Description:
- Handle customer inquiries, complaints, and follow-ups through phone calls and livechats.
- Promote and sell mobile and fiber products, meeting sales targets.
- Provide real-time assistance and monitor customer interactions on social platforms.
- Troubleshoot and resolve connectivity and service issues.
- Maintain detailed records, follow up on issues, and build strong customer relationships.
- Adhere to work schedule as planned.
Supplemental pay types:
- Commission pay
- Shift Allowance
- Overtime Allowance
- Language Allowance (Mandarin speaker)
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