Intern, Ride

As an Intern with our Ride business, you will be an integral part of our team, contributing to various projects and initiatives while gaining valuable hands-on experience. Below are the skills, qualifications, and experiences we are looking for in an ideal candidate:

Duties

• Manage advance booking operations such as AirAsia Interco B2B job card creation, driver assignment, problem resolution and drivers movement monitoring.
• Ensure service fulfillment are being adhered to and ensure 100% of job completion by drivers.
• Handle any quick queries from drivers and Interco PIC related to the advance bookings service.
• Develop and maintain good relationships with both AirAsia ride drivers and Interco.
• Statistically understanding and develop report of operations.
• Work closely with internal teams to meet advance booking operations needs.

Skills

Must-Have:

• Operational Mindset: Ability to understand and execute tasks efficiently within the operational framework of the organization.
• Excellent Verbal and Written Communication Skills: Capable of articulating ideas clearly and concisely in both written and verbal forms.
• Deadline Management: Proficient in managing time effectively to meet project deadlines and adapt promptly to changes in priorities.
• Independence and Self-Supervision: Demonstrates the ability to work autonomously with minimal supervision, taking ownership of tasks and projects.
• Meticulousness and Self-Drive: Pays attention to detail and possesses a proactive approach to work, striving for excellence in all tasks undertaken.
• Positive Nature: Maintains a fun and positive attitude, contributing to a collaborative and enjoyable work environment.

Nice-to-Have:

• Detail Orientation: Exhibits thoughtfulness and precision in the execution of tasks, ensuring high-quality deliverables.
• Multitasking and Stress Management: Capable of handling multiple tasks simultaneously and remaining composed under pressure.
• Team Player: Enjoys collaborating with others, fostering a supportive and cooperative team dynamic.
• Resourcefulness: Possesses the ability to identify and implement innovative solutions to challenges as they arise.

Qualifications & Experience

• Currently pursuing a degree or equivalent qualification.
• Available for a minimum internship commitment of at least 6 months.
• Willing to be based in KL Sentral/Puchong Office.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.