Document Controller - Taman Adda Heights

A. JOB SUMMARY:

* Responsible to check documents, scan and send to customer through email and courier.

* Maintain confidentiality around sensitive documentation

* Manage the intake, handling, and storage of documentation for organizations.

* Controlling the flow of documents in and out of the department.

* Liaise with transporters on POD submissions and follow up accordingly

* Understand customer requirement and ensure the smooth facilitation of processing of invoice submission within Standard Operating Procedure (SOPs) and timeframes.

* Ad-hoc duties assigned

* Report to HOD for any discrepancy or issue.

* Report to HOD for any discrepancy or issue.

B. RESPONSIBILITIES:

* Responsible to check documents, scan and send to customer through email and courier.

* Maintain confidentiality around sensitive documentation

* Manage the intake, handling, and storage of documentation for organizations.

* Controlling the flow of documents in and out of the department.

* Liaise with transporters on POD submissions and follow up accordingly

* Understand customer requirement and ensure the smooth facilitation of processing of invoice submission within Standard Operating Procedure (SOPs) and timeframes.

* Ad-hoc duties assigned

* Report to HOD for any discrepancy or issue.

C. AUTHORITIES

Authority and Accountability

Authority

i) Develop and maintain Standard Operating Procedure (SOP) documents, based on customer requirements, and work directly with stations to ensure understanding and adherence

ii) Drive Process Improvement Initiatives and Corrective Action Plans with the customer

iii) Provide complete documents to customers

Accountability

i) Ensuring the trucking list is up to date

ii) To achieve submission KPI

iii) Keeping proper physical & digital filing on all necessary documents

D. QUALIFICATIONS

1. Education & Experience

· Minimum Diploma or Equivalent

· Proficiency in the use of Advance in Excel/PowerPoint will be needed.

2. Core Competencies

Technical / Skill

· Getting Information – Observing, receiving and otherwise obtaining information from all relevant sources.

· Updating and using relevant knowledge - Keeping up to date and technically applying new knowledge

· Making decision and solving problems – Analyzing information and evaluating results to choose the best solutions and solve problem

· Organizing, planning and prioritizing work – Developing specific goals and plans to prioritize, organise and accomplish work

3. Soft skill (desirable)

· Excellent interpersonal skills and ability to influence at all levels of the organization

· Able to work independently.

· Ability to work and deliver results within agreed timeline.

· Good communication skills - fluent in spoken & written English.

· Attention-to-details, and diligent.

· Ability to work with multi-cultural environment.

· Ability to manage multiple priorities.

· Attention-to-details, and diligent.

· Ability to work with multi-cultural environment.

· Ability to manage multiple priorities.

Job Types: Full-time, Fresh graduate

Pay: RM2,000.00 - RM2,300.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Document management systems: 1 year (Required)