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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Representative

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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JOB PURPOSE

  • Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department.
  • To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved

KEY RESPONSIBILITIES

  • Process customer orders, customer complaints, RCN, price maintenance request and perform others customer service tasks in accurate & timely manners.
  • Guide CS teams and ensure the team align/adhere to good customer service practices and achieving CS KPI.
  • Ensure timely submission of weekly and monthly report including KPI, Calls Service Monitoring Report, RCN Report, NSM Report, CRM Report.
  • Follow up & follow through customer complaints and work with relevant stakeholders to resolve issues within given timeframe.
  • Ensure adherence to Company’s SOP, quality requirement such as ISO, GSDP, GDP, GDPMD, GMP, Code of Conduct, 5S and EHS policies.
  • Foster good working relationships with external & internal stakeholders such as customers, clients, Principal Service team, cross-functional teams via effective communication.
  • Support and participate in cross-functional projects & meetings when assigned.
  • Perform other duties as assigned as and when required by the management.

REQUIREMENTS

  • SPM / Diploma in any relevant studies
  • Minimum of 1-2 years experience
  • Knowledge of customer services & call center operations
  • Communicating effectively at all levels, both verbal and written
  • Being able to deal, work and cope in a difficult and highly competitive environment

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bukit Jelutong: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)
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