Waiter / Waitress

We are looking for a skilled and friendly waiter/waitress to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience.

Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied.

To be successful as a waiter you must have the endurance to stand for long hours and have patience with difficult customers. A good waiter anticipates the needs of customers and provides all services in a friendly manner.
Waiter Responsibilities:

· Greet customers and hand out menus.

· Take meal and beverage orders from customers and place these orders in the kitchen.

· Make menu recommendations and inform patrons of any specials.

· Deliver meals and beverages to tables when they have been prepared.

· Check that customers are satisfied with their meal.

· Administer change to tables if needed.
Waiter Requirements:

· SPM or Diploma.

· Minimum 1 year of experience as a waiter or waitress

· Endurance to walk and stand for long hours.

· Flexible work hours.

· Ability to remain calm and professional with difficult customers.

· Coordination to carry plates or trays without dropping anything

· Experience with developing a constructive working and interpersonal relationships with colleagues and customers

· Critical thinker and problem-solving skills

· Team player

· Good time-management skills

· Great interpersonal and communication skills

· Active listening

· Good physical condition

· Customer-centric

· Willingness to work during weekends, and public holidays.

Job Type: Full-time

Pay: RM2,000.00 - RM2,200.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Supplemental Pay:

• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Server: 1 year (Preferred)