TeleSales Representative
RM 3,000 - RM 3,800 / month
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- Field inbound calls and exhibit the correct sales and customer experience behavior throughout the entire interaction
- Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
- Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate
- Troubleshoot client products as needed to resolve each call the first time
- Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
- Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment
Job Type: Permanent
Pay: RM3,000.00 - RM3,800.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Where is your current location?
- Do you have any experience handle ANZ Market?
- Do you have any knowledge in IT like Domain software and etc.?
- When you available to start work?
- Do you comfortable to work on rotational shift?
Experience:
- Telesales: 1 year (Preferred)
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