Credit Recovery Executive
RM 2,500 - RM 3,000 / Per Mon
Original
Simplified
- Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
- Negotiate with customers to make workable repayment arrangement.
- Explain and clarify with customers on non-payment issues.
- Follow up calls with customers.
- Responsible for keeping records of collection and status of accounts
- To visit houses /commercial premises and collect relevant information when required
- To assist collection team’s arrangement with customer when required.
- Performs other duties as assigned
- Candidate must possess at least Bachelor Degree in Finance, Accounting, Banking or equivalent
- Preferably at least 1 year of experience in credit recovery/debt collection
- Fresh graduates are encouraged to apply, training will be provided.
- Able to communicate in Bahasa Malaysia & English
- Excellent communication and negotiation skills.
- Comfortable working with targets
- Good in Microsoft Office applications including Excel, Word, and Outlook.
- Able to work independently with minimal supervision.
- Must have a valid driving license (D/DA)
- Annual Medical Checkup (Leader and Above)
- Annual Medical Checkup (Staff work more than 1 year and aged above 30 years)
- Meal Allowance
- Housing Allowance
- Education Benefits
- Medical Life and Accident Insurance for all staff
- Position Allowance (Instructor and Leader)
- Birth Allowance
- Loyalty Award
- Cleaning and Good Attendance Award
- Team Entertainment Allowance
- Bereavement Allowance
- Field Visit Allowance
- Accommodation Allowance (for Visit)
- EPF SOCSO
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