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Customer Service in SINGAPORE (SGD2800-3500)

RM 9,200 - RM 11,500 / month

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Job Descriptions:

  • Provide stellar after-sales support to our drivers, ensuring they have a smooth ride.
  • Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
  • Regularly follow up with drivers to gather feedback and check on their experience.
  • Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
  • Keep customers updated on the latest promotion and product.

Job Requirements:

  • At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service
  • A passion for helping and interacting with people.
  • Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
  • Excellent communication skills and proactive, empathetic approach to customer service.
  • The ability to identify sales opportunities without ever losing that personal, caring touch.

Job Type: Full-time

Pay: RM9,200.00 - RM11,500.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus

Language:

  • Mandarin (Required)