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Hokkien Speaking Sales Support Agent (Outbound Customer Service)

RM 3,000 - RM 5,500 / Per Mon


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  • Give support to the inbound and/or place outbound calls.
  • Provide accurate and timely responses for inquiries coming through email and live chat support channels.
  • Manage and resolve customer complaints, identify and escalate priority issues.
  • Route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures.
  • Ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
  • Meet and exceed client mandated KPI's (Key Performance Indicators).
  • Fluency in Hokkiens Speaking required.
  • Able to type in Mandarin
  • Able to start on 10th Feb 2025
  • 6 Months+ experience required in Customer Service Agent/Call Center Agent/Sales Executive/Outbound Sales.
  • Able to work in fast paced environment
  • Able to support Taiwanese Customers
  • Career Enhancement Program
  • Over-time
  • Sales Incentive/Commission
  • Double pay if working on PH