Billing Specialist

About Synagie
Synagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in 2014, our clients include some of the world’s leading MNCs in the consumer goods sector and SMBs who are looking to simplify the complex commerce process.

Synagie and its Brand Partners
For Synagie and its Brand Partners, we are the go-to market expert in terms of managing our brand partner’s end to end commerce enablement needs. Synagie helps its brand partners to accelerate its eCommerce growth through automation and synchronise its business across all channels through conversion, analytics and fulfillment. Synagie provides an exceptional on-the-job training experience that activates business drivers to stay updated with the evolving market trends and consumer insights.

As Billing Specialist, you will be responsible for the consolidation of business reports that lead to the creation of the billing reports for clients. You will be the initiator of the billing process, ensuring the accuracy, preciseness, and timeliness of data to be utilized by the finance and business development teams in the creation of invoices to clients. In detail:

• Pull monthly sales and other services data across various data streams
• Efficiently consolidate business reports required for the creation of billing reports and invoices across the value chain. This includes, but not limited to, sales reports, marketing spend reports, fulfillment reports, inventory reports, consumer engagement reports, and other services reports
• Meticulously create the business reports in the standardized format for ease of use of the finance and business development teams (consignment sales reports, service sales reports, activity-based fulfillment cost reports, promotional claims, etc. depending on assigned task)
• Issue billing reports to finance and business development teams
• Monitor marketing spend and reconciliation with billing reports to clients
• Update client files and database contact and banking information
• Update client files and database with issued invoices
• Track exceptions between the documents and invoice register and ensure all services are covered

The ideal candidate possesses a demonstrated ability to effectively manage multiple stakeholders with varying business needs. The candidate will establish a high degree of initiative, coupled with a consistent, detail-oriented focus as initiator of the billing process. The candidate should be obsessed with compliance and efficiency, with an incessant attention to the growing business requirements. Additionally, the candidate must have a strong history of managing projects to tight timelines, balancing multiple priorities, effectively working across internal stakeholders, and demonstrating effective communication skills appropriate to the audience. Other qualifications include the following:

• Must possess experience in finance and accounting work
• Strong spreadsheet navigation skills
• Experience in AWS is preferred
• Experience in ERP systems management is preferred
• Hold a bachelor’s degree in any finance-related field. CPAs are preferred but not required
• Passionate about finance and the ecommerce industry
• Amenable to work in hybrid setup, 3x a week onsite

Work Setup: Hybrid (thrice a week onsite, 2x WFH)

Contract Type: Contractual (12 months)

Salary: RM 3500 - 3900