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FRONT OFFICE ASSISTANT

Salary undisclosed

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  • Perform duties of front desk receptionist, including but not limited to check-in/out, guest accommodations, phone, reservations, and other tasks
  • Support all Front Office team members and guest needs
  • Provide excellent customer service
  • Assist with front office needs, communications, and tasks
  • Assist with Front Office financials, including sales, costs, and others
  • Assist with Front Office marketing efforts
  • Maintain all guest information
  • Maintain office, including filing and clerical work
  • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
  • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
  • Take pride in your appearance and place as a brand ambassador
  • Always know what events and activities are on the day’s schedule
  • Jump into other ad-hoc duties when your colleagues need your help

Job Types: Full-time, Fresh graduate

Pay: RM1,500.00 per month

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