Restaurant Supervisor

We are seeking a motivated and service-oriented individual to join our team as a Restaurant Supervisor. The ideal candidate will be responsible for oversee and supervise the daily operation of the restaurant, ensuring smooth workflow and an exceptional guest experience. This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibility

• Ensure guests have an exceptional dining experience by overseeing service quality and resolving customer complaints.
• Greet and interact with guests, ensuring satisfaction and encouraging feedback.
• Handle reservations, seating arrangements, and large party accommodations effectively.
• Monitor inventory levels for FOH supplies, including menus, utensils, and tableware.
• Coordinate with the kitchen team to ensure smooth food service and timely delivery.
• Conduct opening and closing duties, including cash handling and end-of-day reports.
• Assist in organizing and executing special events, private dining, or catering services.
• Train, mentor, and evaluate team members to ensure top performance and adherence to company standards.
• Create and manage staff schedules to optimize efficiency and minimize labor costs.
• Address staff concerns and resolve conflicts promptly and professionally.
• Skill & Experience
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a team-player mindset.

Skill & Experience

• Strong leadership, communication, and organizational skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Positive attitude and a team-player mindset.
• Proven experience in a supervisory role within the restaurant or hospitality industry.
• Knowledge of restaurant operations, including POS systems, inventory management, and health & safety regulations.
• Minimum 2 years of experience in a restaurant environment, with at least 1 year in a supervisory capacity.

EPF, SOCSO, EIS

Benefit:
Annual Leave, Bonus- year end bonus with at least 1 year service

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• What is your expected salary?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Restaurant Management: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person