Restaurant Manager (F&B Retail - Mandarin Speaker)

Position: Restaurant Manager
Industry: F&B Retail
Location: Subang Jaya

About the Job

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of our establishment. This role is ideal for a professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The Restaurant Manager will be responsible for maintaining high standards of food quality, customer satisfaction, and staff performance.

Job Responsibilities

• Oversee the overall operations of the restaurant, including staffing, inventory, and customer service.
• Train, supervise, and motivate restaurant staff to provide excellent service and maintain a positive work environment.
• Create and enforce standard operating procedures to ensure efficient restaurant operations.
• Monitor inventory levels and order supplies as needed, ensuring proper stock levels are maintained.
• Collaborate with the kitchen staff to ensure timely preparation and delivery of meals, adhering to quality standards.
• Address customer concerns and complaints promptly and find appropriate solutions to ensure customer satisfaction.
• Implement marketing and promotional activities to attract new customers and increase revenue.
• Monitor financial transactions, including cash handling, sales reports, and payroll, and ensure compliance with financial policies and procedures.
• Conduct regular staff meetings to communicate updates, address issues, and promote teamwork.
• Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards.

Qualifications & Experiences Needed

• Diploma or Degree in any related field.
• Proven experience as a Restaurant Manager or in a similar role, demonstrating strong leadership and management skills.
• In-depth knowledge of restaurant operations, including food and beverage preparation, customer service, and health and safety regulations
• Proficient in using restaurant management software, point-of-sale systems, and other relevant technology.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Flexibility to work evenings, weekends, and holidays, as required in the restaurant industry.
• Experience in managing multiple outlets, demonstrating the ability to oversee operations and ensure consistency across locations.

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Flexible schedule
• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Restaurant Management: 1 year (Required)