Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
P

Immediate Opening for Application Support L2

RM 2,610 - RM 8,754 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Greetings!!!

We have an Immediate Openings for Application Support L2 with our reputed Client.

Work Location: KL

Exp: 4+ years

Job Responsibility:

  • Technical Support:
  • Quickly adapt to and learn various applications, enabling independent resolution of technical issues escalated from L1 support.
  • Proactively identify root causes of recurring issues and propose long-term solutions, collaborating on implementation efforts until the issue is permanently resolved.
  • Document solutions and troubleshooting steps in a knowledge base to streamline future support activities.
  • Customer Service:
  • Communicate effectively with users, balancing technical explanations with user-friendly language.
  • Maintain thorough documentation in the ticketing system, ensuring clarity and accuracy for team visibility and historical records.
  • Collaboration:
  • Collaborate closely with L1 support, IT teams, and relevant business team members.
  • Escalate issues to L3 support when necessary, with L2 documenting the troubleshooting steps to expand the knowledge base for future resolutions.
  • Would require engage in cross-functional projects, offering technical expertise and system-wide knowledge to anticipate potential issues and align with organizational goals.
  • Monitoring:
  • Monitor system performance, identify potential issues, and take proactive steps to prevent downtime.
  • Training and Documentation:
  • Develop and maintain documentation for common support issues.
  • Assist in training sessions for new tools, software, or protocols, contributing knowledge to enhance team capabilities.

Technical Skills:

  • Operating Systems: Wintel, macOS, AS400, and Unix/Linux knowledge, with experience in advanced troubleshooting and configuration tasks.
  • Networking: Understanding of basic networking concepts.
  • System Logs: Proficient in reading and interpreting system logs, able to trace issues through log analysis and diagnostics.
  • Database Management: Working knowledge of database structures and SQL queries to support troubleshooting and data-related inquiries.
  • Analytical Skills
  • Strong analytical skills to assess technical problems and implement efficient solutions.
  • Ability to think critically and offer quick resolutions while minimizing system downtime.
  • Skilled in pattern recognition to detect recurring issues and propose long-term fixes.

Interested Share your updated resume to [email protected] or Watsapp: +60 165720562 along with below details

Current Salary:

Expected Salary:

Notice Period:

Total Exp:

Relevant Exp:

{Note: if it doesn't suit you, please refer your matching friends or kindly ignore it}

Senior IT Talent Acquisition Specialist

HP : +6016 572 0562

Job Type: Full-time

Pay: RM2,610.58 - RM8,754.40 per month

Schedule:

  • Day shift
Similar Jobs