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Payment Specialist

RM 3,000 - RM 4,000 / month

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  • Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines
  • Update the Platform systems with relevant information
  • Handle any client requests/complaints and perform a timely investigation
  • Assisting Onboarding/Support in replying to client queries
  • Collaborate/Assist the Compliance and Risk Team regarding specific clients
  • Conciliating with customers and service providers on payment issues via different channels
  • Other ad-hoc duties as per management’s request