Network Performance Support

Job Description
We are looking for a proactive and detail-oriented individual to join our team as a Network Performance Support. This role is essential in ensuring seamless logistics operations by managing shipments, overseeing operational activities, and collaborating with third-party providers.

Key Activities & Responsibilities:

• Draft and maintain accurate shipment records to ensure timely updates.
• Train and guide new team members on operational procedures and best practices.
• Monitor daily activities at hubs, KLIA, and stations to ensure operational efficiency.
• Resolve shipment-related issues by coordinating with relevant teams promptly.
• Respond to emails professionally and maintain effective internal communication.
• Collaborate with third-party providers like Poslaju, agents, and Lazada to ensure reliable outsourcing services.

Qualifications:

• Diploma or Degree in a relevant field, such as Logistics, Supply Chain Management, Business Administration, or Operations Management.
• Strong proficiency in Microsoft Office, especially Excel.
• At least 1 year of experience in logistics or a related field.
• Fresh graduates are encouraged to apply.

Technical Skills & Competencies:

• Proficient in Microsoft Excel, Word, and other Office tools.
• Strong organizational and multitasking skills.
• Excellent problem-solving abilities to address operational challenges effectively.
• High attention to detail to ensure the accuracy of data and records.
• Strong verbal and written communication skills in both English and Bahasa Malaysia (additional languages are a plus).
• Ability to work independently with minimal supervision.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion

Schedule:

• Monday to Friday

Application Deadline: 01/31/2025
Expected Start Date: 01/13/2025