Assistant Sales Manager

Full Time, onsite
Ancasa Royale Pekan Pahang
Kuala Lumpur, Malaysia

RM 3,000 - RM 3,500 / month

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Based at Kuala Lumpur
Reported to Asst. Director of Sales & Director of Sales.
To attend the daily briefings.
Work closely with other Sales Managers to ensure cooperation of hotel promotions and packages at Ancasa Royale Pekan.
Works within the established marketing plan by assignment from the Director of Sales.
To call upon all Travel Agents and Airlines, Corporate companies, Government, semi-government, and Embassies, which have been agreed and allocated to you for coverage.
Works within established sales accounts on existing and potential clients and solicits new and repeat business from these accounts through a trace system as defined in the Standard Operating Procedures and as directed by the Director of Sales.
Develop and present bid proposals to prospective convention groups.
Secures new convention and group trade business for the city through research, industry trade shows, direct mail, telephone solicitation, and direct sales calls.
Liaises with Sales staff from competitive hotels to determine market promotions, standards, and prices.
To endeavor to achieve and exceed agreed room nights targets to meet in our forecasts.
To attend and follow up on all inquiries and sales leads generated from various sources.
To assist the function organizers on any last-minute request.
Send letters of appreciation & service questionnaires to all qualifying accounts.
Supervises Banquet, Front Office, and Bell Services in the operation of banquets.
Advises on special promotions or plans for improving sales and service for banquet and convention sales.
To handle inquiries, ensure prompt follow-up, and provide daily reports on the number of calls. Ensure bookings and reservations of rooms and meeting rooms are in order.
To provide feedback on customer's needs and expectation for planning and forecasting purposes.
To plan and organize Blitzes in your area of accountability.
To assist in promoting special events and cross-selling within the group hotel properties.
Maintain accurate records regarding all banquet activities.
Conduct hotel tours demonstrating services and facilities that can contribute to successful functions.
To be present on customer arrival and personally oversee all sold functions etc, in regard to customer relations and to be sure of future bookings.
Monitors and reports all expenditures made in relation to Sales and Marketing activities according to hotel policy.
Maintain high standards of professionalism, ethics, and attitude towards all hotel guests, clients, staff, and employers.
Performs other duties and special projects as assigned by the Director of Sales and Marketing.
Submits regular reports to Asst. Director of Sales & Director of Sales and Marketing.
To maintain high standards of professionalism, ethics, and attitude towards all hotel guests, clients, staff,f, and employers.
To perform other duties and special projects as directed by the Director of Sales