Retail Store Manager

Introduction

• Two to four years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals demonstrated ability to identify, hire, train, develop, and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups and facilitate store visits

• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through the effective use of short and long-term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store.
• Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Associates
• Accountable for payroll control and service-driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results-driven within the Store
• Analyze customer profiles, buying trends, and competitive information to impact and drive business
• Manage and monitor Loss Prevention education, training, and awareness programs
• Directly responsible for Loss Prevention compliance within the store
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
• Directly responsible for the execution and processing of both incoming and outgoing merchandise
• Communicate, manage, and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
• Develop and maintain strong communication with local PR and marketing
• Participate in new store openings and/or store closings; travel may be required
• Attend all offsite training and position-related meetings as required by Store Manager; travel may be required
• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds company standards
• Maintain physical condition of the Store according to relevant guidelines and communicate maintenance needs in a timely manner
• Required to comply with all operational core competencies and key accountabilities
• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
• Required to work non-traditional hours; weekends, evenings, and holidays; overtime may be required

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month