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Intern, PCM

Salary undisclosed

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Job Summary: Perform role as Track and Trace to monitor MY + SG shipments, update milestones for 2 stations. Keep Customer services team update of shipment discrepancies.


Job Description:

  • To perform daily shipment monitoring and tracking through PostFlights tool
  • To CFM all maw in the system once shipment confirm departed.
  • To publish shipment discrepancy to CSS team if shipment didn't moved as per booked.
  • To correspond with airline if encounter shipment discrepancies.
  • To prepare FABCLOSED report on monthly basic
  • To correspond with carrier on damage / missing issues.
  • To share the OI / CCM issues & target achieve on weekly basis.
  • To manage & respond OI / CCM on daily basis.
  • To communicate with AP POSTFLIGHT on automation report.
  • To prepare and share the summary slide of damage / uplifting / OI&CCM / truck checklist in the PD session
  • To provide summary report of carrier performance on monthly basis to capture in the Carrier Performance Report
  • To support/perform any other functions assigned by Department Head