Client Relationship Executive - Thai speaker
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Overview:
Our mission is straightforward: to establish a new call center and recruit a pioneer team dedicated to catering to the expanding needs of our global clientele. We are looking out for exceptional talents like you to join us on this exciting journey! As a member of our vibrant team, you will be at the forefront of driving growth in the dynamics markets of Southeast Asia.
Working Hours: 10:00am to 7:00pm from Monday to Friday (Fully onsite)
Responsibilities:
- Building Relationships: Make outbound calls and connect with new customers to grow sales for the company's products/services.
- Addressing Customer Needs: Listen to customers and offer them the best solutions or alternatives to meet their needs.
- Account Opening: Guide customers with account opening through the right communication channels.
- Using Tools and Insights: Use available tools and reports to plan activities that boost sales effectively.
- Following Sales Process: Follow the steps and methods laid out for each sales opportunity when interacting with customers.
- Understanding Customer Behavior: Pay attention to customers' activities and reach out to those who have stopped engaging our platform to understand why.
- Proactive Communication: Approach customer to sort out payment-related issues.
- Handling Queries and Complaints: Deal with any questions or complaints customers have about our products/services.
Qualifications
- Minimum 1 year of work experience in telemarketing, sales or customer service and any-related roles.
- Excellent communication skills in English and Thai.
- Sales-driven and motivated personality to achieve KPIs on a weekly / monthly / quarterly basis.
- Ability to work in a fast-paced environment, multi-task with attention to detail and meet deadlines.
- Preferably local citizen or PR.
This role offers a competitive salary and performance-based incentives in a dynamic and growing industry. If you are passionate about the finance industry, have a strong sales acumen and enjoy building relationships, we invite you to join our team and contribute to our continued success in the market.
Job Type: Full-time
Pay: From RM4,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Application Question(s):
- Will you now or in the future require sponsorship for employment visa status?
Experience:
- telesales/telemarketing: 1 year (Required)
Language:
- Thai (Required)
Location:
- Kuala Lumpur (Preferred)