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Client Relationship Executive - Thai speaker

RM 4,000 - RM 4,000 / Per Mon

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Overview:

Our mission is straightforward: to establish a new call center and recruit a pioneer team dedicated to catering to the expanding needs of our global clientele. We are looking out for exceptional talents like you to join us on this exciting journey! As a member of our vibrant team, you will be at the forefront of driving growth in the dynamics markets of Southeast Asia.

Working Hours: 10:00am to 7:00pm from Monday to Friday (Fully onsite)

Responsibilities:

  • Building Relationships: Make outbound calls and connect with new customers to grow sales for the company's products/services.
  • Addressing Customer Needs: Listen to customers and offer them the best solutions or alternatives to meet their needs.
  • Account Opening: Guide customers with account opening through the right communication channels.
  • Using Tools and Insights: Use available tools and reports to plan activities that boost sales effectively.
  • Following Sales Process: Follow the steps and methods laid out for each sales opportunity when interacting with customers.
  • Understanding Customer Behavior: Pay attention to customers' activities and reach out to those who have stopped engaging our platform to understand why.
  • Proactive Communication: Approach customer to sort out payment-related issues.
  • Handling Queries and Complaints: Deal with any questions or complaints customers have about our products/services.

Qualifications

  • Minimum 1 year of work experience in telemarketing, sales or customer service and any-related roles.
  • Excellent communication skills in English and Thai.
  • Sales-driven and motivated personality to achieve KPIs on a weekly / monthly / quarterly basis.
  • Ability to work in a fast-paced environment, multi-task with attention to detail and meet deadlines.
  • Preferably local citizen or PR.

This role offers a competitive salary and performance-based incentives in a dynamic and growing industry. If you are passionate about the finance industry, have a strong sales acumen and enjoy building relationships, we invite you to join our team and contribute to our continued success in the market.

Job Type: Full-time

Pay: From RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Application Question(s):

  • Will you now or in the future require sponsorship for employment visa status?

Experience:

  • telesales/telemarketing: 1 year (Required)

Language:

  • Thai (Required)

Location:

  • Kuala Lumpur (Preferred)