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CLAIM MANAGEMENT EXECUTIVE

RM 2,500 - RM 2,999 / Per Mon

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- INVESTIGATE, ASSESS AND PROCESS INSURANCES CLAIMS - VALIDATE CLAIM DOCUMENT AND ENSURE ALL REQUIRED PAPERWORK IS COMPLETE -COORDINATE WITH CLIENTS, INSURANCE ADJUSTERS, AND OTHER STAKEHOLDER TO GATHER NECESSARY INFORMATION. -CLEAR COOMUNICATION TO CLIENT REGARDING THE STATUS OF THEIR CLAIMS. -HANDLE CUSTOMER INQUIRIES AND COMPLAINTS EFFICIENTLY AND PROFESIONALLY. -ENSURE POSITIVE CUSTOMER EXPERIENCE THROUHOUR THE CLAIM PROCESS. -ANALYZE CLAIM TRENDS AND PROVIDE INSIGHT TI IMPROVE PROCESSES. -PREPARE AND MAINTAIN ACCURATE CLAIM RECORDS AND REPORTS FOR MANAGEMENT. -IDENTIFY AND REPORT POTENTIAL FRAUDULENT CLAIMS. - ENSURE COMPLIANCE WITH INSURANCE REGULATONS AND INTERNAL STANDARDS. - STAY UPDATED ON INDUSTRY PRACTICES AND LEGAL REQUIREMENTS. ASSISTS IN AUDITS AND QUALITY CONTROL MEASURES