Customer Service Executive
RM 2,500 - RM 3,000 / month
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Are you a problem-solver, detail-oriented, and fluent in Mandarin? At J&T Cargo, we’re seeking a talented Customer Service Representative to join our dynamic team and play a vital role in delivering exceptional service and enhancing customer satisfaction across our global operations.
Location: Bukit Raja, Klang
Job Description:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products.
- Handle project's customer service issues (Shopee, Lazada)
- Exceeding customer expectation in terms of customer service and accurate information.
- Deliver the best service to customers to ensure the highest customer satisfaction with the right procedures.
- Any others and responsibilities that may be assigned from your superior from time to time for the effective implementation, maintenance and continual improvement of the Customer Service Quality Management System.
Job Requirements:
- Passions in customer service field.
- Fresh graduates in any field are encouraged to apply (Training will be provided).
- Able to serve short notice/immediate available.
- MANDARIN is an added advantage
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How long is your notice period?
Language:
- Mandarin (Required)
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