Retails Sales Associate (Fresh graduate are welcome)

Certainly! Here's a slightly rephrased version of your Retail Sales Associate job description:

Job Title: Retail Sales Associate
Location: Faber Tower
Employment Type: Full-Time/Part-Time

Job Summary

We are looking for a dynamic and customer-oriented Retail Sales Associate to join our team. In this role, you will assist customers in selecting products that match their needs, provide excellent customer service, and help maintain the efficient operation of the store. Your main objective will be to enhance the shopping experience, meet sales goals, and create a welcoming environment for all customers.

Key Responsibilities

• Greet customers warmly and assist them in choosing products that suit their needs.
• Offer in-depth product information and personalized recommendations based on customer preferences.
• Professionally and efficiently manage customer inquiries, complaints, and concerns.
• Strive to meet and surpass sales targets by actively promoting products and upselling when appropriate.
• Accurately process sales transactions using the POS system.
• Foster customer loyalty by building strong relationships and ensuring a positive shopping experience.
• Ensure the store’s shelves are fully stocked, organized, and visually appealing.
• Support inventory management by performing stock checks and restocking when needed.
• Maintain a clean and organized store environment, including displays and fitting rooms.
• Collaborate with team members to achieve store goals and deliver exceptional service.
• Participate in team meetings, training sessions, and store events as required.
• Provide constructive feedback to management regarding customer preferences, stock levels, and operational improvements.
• Stay informed about ongoing promotions, sales, and new product releases.
• Educate customers about loyalty programs, discounts, and special offers.
• Assist in the creation of promotional displays and marketing initiatives.

Qualifications & Skills

• High school diploma or equivalent (a Bachelor’s degree in a related field is a plus).
• 1-2 years of relevant experience preferred, though fresh graduates are welcome to apply.
• Prior experience in retail sales or customer-facing roles is advantageous, but not required.
• Familiarity with retail operations and POS systems is a plus.
• Basic computer skills and knowledge of POS systems.
• Ability to quickly learn and explain product features to customers.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a friendly and approachable attitude.
• Able to thrive in a fast-paced environment and juggle multiple tasks.
• A proactive team player with a focus on sales and problem-solving.
• Proficiency in Mandarin is a plus.

Compensation:

• Salary: 2,500+ (plus with commission)

How to Apply:
Please submit your CV/Resume to [email protected] outlining your relevant experience. We look forward to hearing from you!

Job Types: Full-time, Part-time, Fresh graduate

Pay: From RM2,500.00 per month

Benefits:

• Professional development

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have previous experience in retail or sales? If so, please specify the duration of your experience.

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• Mandarin (Preferred)