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Customer Service Executive (Nearby to Monorail Imbi Station)

RM 2,150 - RM 2,350 / Per Mon


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Job scope

  • Excellent telephone etiquette (professional, confident and patient)
  • Assist customers related to telco problem
  • Billing/Prepaid/Postpaid/Line issue etc
  • Identifying the issue, assist customer according to the system

    Working Shift:

    • 8:00AM - 12:00AM
    • 8 working hour daily in rotational shift basis
    • 5 working days weekly in rotational shift basis
    • 2 days off per week

Requirements

  • Able to start immediately
  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Mandarin speaker is added advantage
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & written assessments

Remuneration Package:

  • Salary package : Up to RM3,000
  • Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

    Working Location

    • Berjaya Times Square Jalan Imbi, Kuala Lumpur
    • Nearby to Monorail Imbi station