SOMMELIER

• Be fully familiar with wine offer, champagnes, spirits and groceries (if applicable) in your home village • Promote and sell wine, champagnes, spirits and groceries (if applicable) within the village (bars, restaurant, Gourmet/Beach Lounge) and non-BSI products in general • Ensure that you are present in the various restaurants in the village during opening hours and/or that opening hours of the Wine Cellar area are respected, if necessary • Comply with Club Med standards, ensure payment of benefits • Ensure a quality & personalized customer relationship • Organize training courses on the knowledge and sale of wines with the Village’s Bar and restaurant teams. • Adapt your organization according to existing infrastructures and equipment • Ensure the optimal use and maintenance of the equipment provided. • Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. • Ensure the proper storage of wines and the control of DLC and DLV for perishable grocery products, if necessary • Ensure the supply of alcohol and groceries if necessary • Apply the implementation (early season), monitoring (season) and closure (end of season) processes. • Identify dysfunctions, propose action plans to your manager and implement corrective actions Economic Results • Ensure that sales prices, free of charge and receipts are respected, in order to respect the gross margin set. • Ensure compliance with the consumption procedures of the Go Village bar and service providers (CM Talents, Training, etc.) • Ensure the monitoring and analysis of the various existing reporting tools • Propose action plans to streamline management and optimize wine, alcohol and grocery sales • Share monthly economic results with your manager. Hygiene & Safety • Know and enforce Health & Safety standards • Use and respect the H.A.C.C.P. method • Respect the rules of personal hygiene and clothing • Respect the resort’s waste management rules (sorting, collection…) • Limit electricity and water consumption • Respect the service’s rules for dangerous products management (storage, protection equipment…) KEY PERFORMANCE INDICATORS (KPI) CLIENT • Quality of reception by nationality, quality and personalization of wine advice BUSINESS • Quality of reception by nationality, quality and personalization of wine advice PEOPLE • Quality of reception by nationality, quality and personalization of wine advice