Tele-Collector - IMMEDIATE HIRING !!!
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*Company Overview:*
We are a growing financial services company specializing in providing tele-collection services for finance companies. Our mission is to assist clients in managing overdue accounts professionally and efficiently while maintaining excellent customer relationships.
*Job Description:*
We are seeking motivated and results-driven *Tele-Collectors* to join our dynamic call center team. The role involves contacting customers on behalf of finance companies to remind them of overdue payments, negotiate payment arrangements, and ensure timely debt recovery.
*Key Responsibilities:*
- Make outbound calls to customers with overdue payments.
- Provide professional and courteous customer service.
- Negotiate and arrange payment plans with customers.
- Record call outcomes and update payment status accurately in the system.
- Follow company policies and regulatory guidelines in debt collection practices.
- Meet daily and monthly collection targets.
*Requirements:**
Age : 18 years old and above, with minimum SPM requirement.
- Previous experience in tele-collection, debt recovery, or customer service is preferred but not mandatory.
- Strong communication and negotiation skills.
- Ability to handle difficult conversations professionally.
- Familiarity with call center software.
- Goal-oriented and self-motivated.
- Proficiency in English, Malay, Mandarin is an advantage.
*Benefits:*
- Competitive salary(basic RM1800) with attractive commission structure.
- Opportunities for career growth and development.
- Supportive and friendly working environment.
- Training provided for new hires.
**Location: Mid Valley*
Working Hours:* 9am-6pm, Shift-based weekly one day off
If you’re a confident communicator with a passion for achieving results, we want to hear from you!
*How to Apply:*Please send your resume to * click for email * with the subject line *"Application for Tele-Collector Position."*
Join us and be a key player in driving financial recovery success!