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- Oversee daily operations, ensuring a high level of service quality and efficiency.
- Manage and coordinate staff schedules, training, and performance evaluations.
- Handle customer inquiries and resolve complaints to enhance customer satisfaction.
- Monitor inventory levels and manage ordering to ensure stock availability.
- Collaborate with the kitchen team to ensure a smooth flow of service.
- Minimum Education: Diploma or Degree in Hospitality, Business Management, or related field is preferred
- Proficient in English.
- Ability to communicate in Japanese and Mandarin is preferred.
- Minimum of 2 years of experience in a supervisory or management role within the F&B industry.
- Strong leadership and organizational skills with attention to detail.
- Knowledge of F&B operations, including customer service, staff management, and inventory control.
- Ability to work under pressure and handle a fast-paced work environment.
- Working Hours: Tuesday to Sunday
- Comprehensive benefits package including EPF, SOCSO, and EIS contributions.
- Opportunities for professional growth and career advancement.
- Supportive work environment with a focus on teamwork and learning.
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