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- Execute daily retail operations jobs and implement all internal store SOPs.
- Drives sales through engagement of customers suggestive selling and sharing product knowledge.
- Provide excellent customer service.
- Handle customer enquiry and customer issues. Escalate complaints to Store Manager / Store in charge.
- Maintain after sales service.
- Understand the visual guidelines and maintain the presentation of the sales floor, products, signage, and displays.
- Keep track of inventory. Maintain, replenish, and upkeep of store according to brand image and standard.
- Processing payment.
- Proven experience in retail or customer service roles.
- Strong communication skills with a customer-first mindset.
- Basic knowledge of sales techniques and the ability to work with store systems for processing payments and tracking inventory.
- Ability to work in a fast-paced environment and maintain attention to detail.
- Flexible and dependable, with a strong sense of responsibility and a positive attitude.
- Understanding of store layout, product placement, and visual merchandising practices.
- Commission pay
- Birthday leave
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