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Experience: • 5+ Years of Experience. Essential Requirements: • L3 engineer • Subject Matter Expert in Modern Workspace (Citrix & VMWare) • Supporting global account (APAC, EMEA, North America - ~8,000 users) • Citrix: XenDesktop 7.6, XenApp 6.X • Microsoft Application Virtualization: AppV 4.X • Profile Management: AppSense 8.X, Persona Management • VMWare: Horizon View 6.X and 7.X • Ticketing Tools: SNOW and BMC Remedy • Automation Scripting: Powershell • ITIL: BAU support and project (daily ops call, SR, INC, CR, problem, risk, knowledge management and etc.).
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