BUSINESS ADMINISTRATION SUPPORT (14646467) - Space Planner

Hiring Company: Shell Business Service Centre Sdn. Bhd Work Location: CBJ-UVG Wisma Shell Malaysia Cyberjaya Contract Duration: 12 months Description/Comment: Reports to a member of the Executive Committee Delivers administrative and / or secretarial support to senior management, operating within the context of high business criticality corresponding to the manager's level of accountability in the organisation. Deals with important and pressing deadlines; addresses complex questions, drawing on multiple sources of information in response. Performs complex tasks (booking, scheduling, content preparation), utilising procedures that can be either structured and standardised, or unclear and absent. Communicates with tact - exercising influence and persuasiveness - for effective interaction with others, including other senior managers and Executive Committee members. Deals with most-confidential information within and outside of the Company. Develop and maintain a sound understanding of business activities and objectives of the business their manager directs, in order to be able to provide the required support. Plan, prioritise and effectively allocate time to specific tasks. Maintain an effective agenda and an efficient diary on manager's behalf. Develop and maintain a wide network of relevant business contacts, both internally and externally, on managers' behalf. Process complex expense claims. Convenience Retail Space Planner Looking for a detail-oriented Retail Space Planner to join our dynamic team in Selangor. The ideal candidate will bring a strong background in retail space, range and display and a keen eye for optimizing shelf designs, store layouts and product merchandising. In this role, you will be responsible for developing strategic floor plans and planograms, managing space allocation to improve performance, and collaborating with various departments across different markets to enhance customer experience and drive sales. Key Responsibilities • Deliver planogram creation and maintenance to meet business needs of regularly scheduled and adhoc requests for merchandise sets, new stores, remodels and special projects. • Collaborate with Category Management to create visually compelling planograms based on store clustering, space definitions and defined flow, adhering to agreed service level agreements (SLA). • Evaluate planogram performance and effectiveness to provide actionable insights and optimize product placement across different store formats; and articulate the findings and recommendations to stakeholders. • Identify opportunities and challenges to enhance space performance, propose innovation solutions, and implement category assortment optimization strategies. • Develop strategic macro space layouts for new stores and analyzing existing performance to ensure optimal category space for maximizing sales and customer flow. • Work closely with Format managers to create and maintain store plans and integrate relevant planograms. • Maintaining a high-quality database in support of the software system. • Stay current with industry trends and competitor strategies to incorporate best practices into the design. • Act as a Subject Matter Expert (SME) in space planning and merchandising operations, providing guidance and support across various projects and initiatives. The role offers a diverse range of responsibilities with opportunitiesto work on micro (planogramming), macro (store layout), and range assortment modelling. Requirements • Minimum of 5 years’ relevant experience in a retail environment, with a solid understanding of retail industry trends, consumer behavior, and product merchandising concepts. • Fluent in Mandarin and English, with excellent verbal and written communication skills. • Proficiency in any space planning software (Spaceman preferred and/or AutoCAD). • Competent with Excel & Word. • Strong analytical capabilities and experience with data-driven decision making. • Proven ability to engage and collaborate effectively with stakeholders. • Excellent interpersonal communication and influencing skills. • Creative problem-solving skills to enable more data science driven space planning initiatives. • Eagerness to learn, ability to work independently, and manage tight deadlines and a fluid workload. • The role is based in Selangor, Malaysia