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Mandarin Cable - Customer Service (Rotational Shift - No Night Shift)

RM 2,800 - RM 3,300 / Per Mon

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  • User Support and Assistance: Respond to user inquiries through phone, chat, or email regarding platform features, account setup, and troubleshooting.
  • Responding to Inquiries: Answer customer questions about cable packages, services, pricing, and promotions.
  • Technical Assistance: Guide customers through troubleshooting basic technical issues with their cable services.
  • Service Requests: Handle requests for new installations, upgrades, or downgrades of cable services.
  • Education: Minimum SPM, Fresh-graduate are welcome.
  • Language: Requirement need to speak, read, and listen in Mandarin and English.
  • Technical Proficiency: Familiarity basic office tools like MS Office or Google Workspace.
  • Time Management and Multitasking: Handle multiple tasks or customer inquiries efficiently.
  • Willing relocate in PJ Area.
  • Willing work in Rotational shift - No Night Shift.
  • Ongoing training and development opportunities.
  • Provided commission.
  • Join an International Company with a dynamic, youthful workplace.
  • Provide EPF & SOSCO.
  • Medical Leave & Annual Leave.
  • Near to LRT Ara Damansara.