Physician (Mandarin Speaker)

• Perform pulse reading to assess customers' inner health conditions.
• Conduct physical examinations to determine and diagnose customers' physical health status.
• Administer localized TCM services and therapy based on customers' health needs.
• Record and maintain customers' medical history in medical records.
• Prescribe herbal medicine as required.
• Explain treatments and procedures clearly to customers.
• Monitor and supervise customers’ health progress during treatments.
• Update customers’ medical records after each visit.
• Ensure medical instruments are well-maintained at all times.
• Support clinical waste management and ensure compliance with infection control requirements.
• Build and maintain positive relationships with customers and resolve issues.
• Participate in TCM service promotional activities and CSR programs as directed.
• Collaborate with TCM team members to achieve management targets and objectives.
• Perform related TCM procedures diligently as assigned.
• Assist in product testing, equipment evaluation, and purchasing when needed.
• Deliver "Quality & Efficient Service" to all members and guests.
• Provide training or health talks to staff and customers when applicable.
• Support Quality Management activities.
• Perform additional tasks assigned by supervisors.

Minimum Education:

• Diploma or Degree in Traditional Chinese Medicine or Medical field from MOH recognized university/college (locally or foreign)
• Obtained Practising Certificate from Country of Origin & Locally
• Obtained Qualification Certificate of Doctors from Country of origin where applicable.
• Minimum 5 years clinical experience in TCM

Required Languages:

• Proficient in English communication (verbal and written).
• Proficient in Malaysia communication (verbal and written).
• Proficient in Mandarin communication (verbal and written).

Required Skills & Knowledge:

• Professional skills in TCM consultation and therapy.
• Ability to perform under pressure.
• Awareness of the latest medical and health developments and social issues.
• Proficiency in Microsoft Office tools, including MS Excel and MS Word.

Other Requirements:

• Sincere, loyal, and caring.
• Patient, hardworking, positive thinker.
• Assertive and proactive personality.

• Day shift work schedule.
• Commission pay.
• Free parking.
• Medical entitlement.
• Dental/optical entitlement.