Customer Success Specialist – Cable Industry (Day Shift Only)
RM 2,000 - RM 2,500 / Per Mon
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Simplified
- Customer Support: Deliver a positive service experience by addressing customer needs effectively.
- Problem-Solving: Offer immediate solutions and redirect issues to the appropriate platforms when necessary.
- Escalation: Timely escalate complaints and compliments to the relevant teams.
- Communication Channels: Handle inbound calls, emails, and live chats efficiently.
- Problem-Solving: Offer immediate solutions and redirect issues to the appropriate platforms when necessary.
- Education: Minimum SPM qualification or higher.
- Language Skills: Proficient in English (speaking, reading, and listening).
- Fresh Graduates: Encouraged to kickstart a career in a call center; full training provided.
- Shift Flexibility: Willingness to work rotational shifts (8:00 AM to 9:00 PM, 9 hours per shift).
- Location: Based in Ara Damansara.
- Language Skills: Proficient in English (speaking, reading, and listening).
- Comprehensive Training: Gain skills with training provided.
- Employee Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
- Work Environment: Be part of a nice working environment.
- Employee Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
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