Director, Bill Pay Commercialization

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Bill Pay Commercialization

Director, Bill Pay Commercialization

Overview

In partnership with global and country acceptance teams and cross-functional partners around the globe, Mastercard’s Regional Acceptance Solutions product management team works to expand merchant acceptance and help merchants and acquirers grow their businesses through Acceptance solutions and programs. At its essence, building acceptance is about driving the secular shift from cash to electronic payments, with the promise of giving consumers the best payment experience – one that’s fast, convenient and secure.

The Bill Pay Product Commercialization lead will own commercial efforts to embed and optimize Mastercard carded payment solutions within Asia Pacific’s bill pay ecosystem, and secure the role that Mastercard’s card network will play in the segment as these areas evolve in the years and decades to come. With effective leadership, subject matter expertise, and many cross-functional stakeholders, this individual will identify, prioritize, and execute market development strategies to elevate consumer bill pay experiences and expand adoption of Mastercard capabilities with merchant, channel partners, and customers that operate in verticals including telecom, utilities, education, and rent.


Responsibilities
Develop and execute Mastercard’s carded bill-pay commercialization strategy to drive adoption of Mastercard solutions and grow share of spend in the bill pay segment
Establish and own the Bill pay product sales pipeline, working with market development and account teams across the Asia Pacific region to drive adoption of our solutions with customers, channel partners, merchants, and government authorities
Lead customer workshops and complementary programs to support sales enablement objectives
Provide ecosystem subject matter expertise, identifying product opportunities and informing product management priorities
Lead cross-functional initiatives with internal product teams and business owners, as well as market teams and customers to keep stakeholders informed of ecosystem needs
Launch programs to engage customers, hosting events at Mastercard and representing our solutions at industry events
Shape both executive-level and customer-facing narratives with strong analytic support, with the experience and the penchant to become a subject matter expert in bill pay and government segments
Maintain strong cross-functional working relationships to ensure alignment with global, regional, and market priorities

All About You
Deep experience and knowledge of merchants in the bill pay segment (telecom, insurance, rent, education, insurance, education)
Market development mindset, with experience identifying and solving customer challenges
Experience in roles with ownership of product management and business development objectives
Innovation mindset with the curiosity and drive to tackle complex industry challenges
Influential communicator, superb in both presentation and interpersonal skills, with a penchant for distilling complex topics into simple, clear messages
You build strong networks, and create community with partners
Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
Distills complex topics and analysis into simple, clear narratives
Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
Ability to work effectively in a highly matrixed organization
Comfortable working closely with stakeholders at all levels of Mastercard’s organization

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.